Privacy Policy for FM-VIP Dienstleistungen GmbH Taxi Services

Effective Date: 02.06.2021

At FM-VIP Dienstleistungen GmbH, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our taxi services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you when you use our taxi services, including:

  • Personal Information: Your name, contact information (phone number, email address), payment details, and any other information you provide during the booking process.
  • Location Data: We collect your location through GPS, IP address, or other technologies when you use our taxi services. This helps us provide accurate pickup and drop-off services.
  • Usage Data: We gather data about how you interact with our services, including ride details, routes, date and time of travel, and app usage.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To facilitate your taxi bookings, pickups, and drop-offs, and to ensure a safe and efficient travel experience.
  • Customer Support: To respond to your inquiries, address issues, and provide assistance.
  • Payment Processing: To process payments and refunds for the services you’ve used.
  • Service Improvement: To analyze usage patterns, enhance our app, and develop new features.
  • Communication: To send you service-related notifications, updates, and promotional materials, with an option to opt out.

If you have any questions or concerns about this Privacy Policy, please contact us at:

FM-VIP Dienstleistungen GmbH
Address: Marktstrasse 6D 5614 Sarmenstorf
Email: [email protected]/

By using FM-VIP Dienstleistungen GmbH taxi services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.